Be Your Business: Meet Your Marketing Future

Later this week, I will turn 46 years old. Not a particularly noteworthy milestone, and I don’t say it as some sort of “dude, you’re old” message, but rather more like, “it’s never too late to define yourself”. Here’s what I mean.

Recently, Forbes published an article talking about marketing trends to watch next year. In it, Forbes contributor Avi Dan talks through some interesting developments, and in them, something extraordinary happened.

The Rise Of The Marketing Technologist

Companies using digital marketing strategies are preoccupied with your eyeballs: using these computers, mobile phones, basically anything with a screen on it to try and get you to engage and interact, with the possibility that you might, someday, possibly, turn into a paying customer. Treating the digital world much like they would the broadcast and print worlds they’ve been working in for decades or longer.

And while the so-called fundamentals are sound, their execution of it is wanting.

So, I was excited to read the following:

We will witness the emergence of the marketing technologists. Too many companies think in terms of digital marketing. Instead, they should be thinking in terms of marketing in a digital world. The best marketer in a digital world would be the marketing technologists, people with heavy digital DNA and technology acumen.”

Themes such as authenticity, transparency, agile processes, lateral thinking, and breaking down traditional silos all play prominently in any marketing campaign going forward, because they’re the only ones that are expected to really work going forward. Sure, the old shotgun spray-and-pray marketing will still be seen out there in the world, as it steadily rides the curve under the noise floor of consumer attention spans. But as businesses need to execute these new strategies and apply these new ways of thinking to marketing problems, they’re going to need people who can actually, you know, do this.

“Crap, this is me they’re talking about!”

For the last two decades, I grew up immersed in this lifestyle. Occupying the gap between business and technology has largely been a “red-haired stepchild” situation: at first glance, nobody can quite tell what value you bring to the marketing process: you’re not purely product, and you’re not purely marketing. However, as soon as you open your mouth and use your technological know-how to inform how people will perceive and receive the marketing strategy, the product people say, “he understands us!” and the businesspeople say, “I get it!” Suddenly, instead of being the red-haired stepchild, you’ve become the “lovely auburn-haired wunderkind”.

Of course, I have my own name for it: Unicorn.

Can You Get Here From There?

However, while we can’t all be mythical magical creatures, there is a very closely related cousin to the unicorn who is equally capable as marketing technologists: we call them generalists. These are rare people who simultaneously exist across many skill categories, who aren’t easily pigeonholed into a single role (though many middle managers try their hardest to do exactly that). These folks have wide and seemingly improbable interests. They are hard to identify, and even harder to retain, mainly because you don’t realize who they are until they’ve moved on.

Occupying the gap between business and technology has largely been a “red-haired stepchild” situation

What’s more, there is no recipe for becoming this nexus of technology and business know-how. If there was, every MBA program in the world would churn out as many of these beings as possible.

Okay, that isn’t helpful, but this might be: When you find yourself struggling to work out a digital marketing strategy, realize that it might be that you’re thinking about the problem the wrong way. Try turning it into a question of how to demonstrate your company’s relevance to your audience, letting them know that you get them, that they are your tribe and you are one of them. The hard part here is that it can’t be forced or faked.

Most importantly: if you don’t feel connected to your audience in that way, then find someone who does. Hot tip: they are not likely to be the marketing consultant, or the MBA graduate, or the cousin who “knows social media”.

It’s more likely to be an unassuming person from the community who listens and observes but rarely speaks. However, when he or she does speak, the things they say are profound and insightful. And if you can get them on your team, you should rejoice, because that person will be your greatest marketing asset this coming year.